My Experience

Experience: Web Program Director/
Branch Chief Web and Social Media

December 2013 – Present

 National Archives

College Park, MD

Experience: Web Manager

November 2012 – December 2013

Department of AgricultureFood Safety and Inspection Services

Washington, D.C.

Responsibilities include:

  • Manage/oversee agency’s official website (www.fsis.usda.gov) using Content Management System (IBM’s Websphere/WCM 8.0)
  • 24/7 on call to manage/monitor food safety related recalls, press releases, and social media outreach
  • Manage, administer, and analyze GovDelivery (an electronic email subscriptions system), Social Media (twitter account, YouTube)
  • Generate website usage reports using Google Analytic for senior management and other departments on request.
  • Administer Google Webmaster Tools and Bing Webmaster Tools and analyze website health and Search Engine Optimization (SEO)
  • Assist/administer in the redesign of new USDA – FSIS website and implementation/training of new Content Management System.
  • Assist/lead FSIS mobile web development initiative(iPhone, iPad, Android, Blackberry, and mobile website)
  • Implement and maintain quality assurance processes, including monitoring and managing customer service and usability programs; Make improvements, solves problems creatively and professionally, and takes corrective action when problems arise
  • Provide assistance and training when needed to others in the agency who are involved in Web page development, including HTML, CSS, API’s, appropriate script writing, page templates, Section 508, multimedia, collaboration, and Web-based applications
IT Specialist/Web Manager

November 2010 – November 2012

Federal Election Commission

Washington, D.C.

Responsibilities include:-Managed FEC web site (www.fec.gov) content workflow, user accounts, and permissions using Adobe’s Contribute Content Management System–       Managed web related projects, resources, contractors and vendors.-       Served as agency wide Section 508 coordinator-       Contracting Officer’s Technical Representative (COTR) on web related projects-       Enforced Section 508 compliance accessibility and usability policies

–       Managed automation processes including press releases, reporting dates/deadlines, and statements of reasons issued by the FEC Commissioners

–       Provided Content Management/Web Standards/Usability training to FEC staff

Administered Enterprise Search Applications (Google mini)

–       Researched and provided expert advice on trends and best IT practices

–       Analyzed Google Analytics data and provided reports to the management on regular basis and customized reports on demand.

Sample web sites/projects

  • Architecture design/development of FEC Mobile web site – www.fec.gov/mobile/
  • Calendar RSS Feed/ICS files automation process
  • Agency wide Section 508 evaluation
  • FEC Live streaming meetings video captioning
  • Google Search Appliance – evaluation and implementation

Awards/Accomplishments:

  • Received a bonus cash reward for innovation and inspiration for developing and launching FEC’s mobile website www.fec.gov/mobile/
Senior Systems Analyst/Web Manager

September 2009 – November 2010

University of Texas at San Antonio
Responsibilities include:-       Supervised/mentored, and trained junior web developers.-       Managed designed/maintained library websites using Adobe Dreamweaver-       Worked on upgrades/Data conversion/Migration projects.-       Provided training sessions/presentations for the library staff and management.-       Provided tech-support for three libraries including hardware/software issues

–       Researched new trends/technologies to better serve students and faculty in their research, learning, and knowledge sharing.

Sample web projects

  • UTSA Special Collections web site customization project
  • Interlibrary Loan Web Application Upgrade, Database migration and LDAP authentication project
  • UTSA Libraries’ “Quick Search” implementation project
  • Presentations on Accessibility/usability and 360 Link to the staff and management
  • Kayako, a commercial off-the-shelf web ticketing application, installation configuration, and evaluation project.
  • R25, an (COTS) online library room reservation configuration and evaluation project.
Information Technologist

February 2007 – August 2009

Michigan State University

East Lansing, Michigan

Responsibilities include:-       Managed web projects throughout the development lifecycle-       Designed databases in MySQL/MS SQL Server-       Optimized/evaluated queries by using SQL Server Analyzer-       Developed/Supported University’s official news web site.-       Evaluated/enforced university departments’ web sites for accessibility and accessibility (508 standards compliance)

Sample web sites/projects

Eliminated the paper/printing cost for the paper version of faculty/staff news by using the official news web site.

Information Analyst

 November 2005 – February 2007

Electronic Data Systems (HP)

Lansing, Michigan

Responsibilities included:-       Trained, mentored, and managed new employees off-shore team in India-       Worked as a part of Core InterChange (managed care) project implementation team, a Medicaid/Medicare enhancement project.-       Developed NPI (National Provider Identification), an enhancement to Core InterChange project.-       Debugged CO’s (change orders) in C#/SQL Server by using testing tools such as NUnit/Test-Driven
Programmer/Analyst

December 2004 – October – 2005

Michigan Public Health Institute

                                 Okemos, Michigan

Responsibilities included:-       Managing projects, developers, and graphic designers while developing database driven dynamic websites for Michigan’s Public health community-       Designing/developing databases and writing stored procedures in SQL Server-       Maintaining/updating following web sites and other new projects using VB.Net in ASP.NET

Sample Projects/Web Sites:

Visual Basic/Access ProgrammerAxiolog Inc.                                     Detroit, MichiganAugust 2002 – July 2003
Responsibilities included:-       Designed/developed a Shipping Management System (SMS) in MS Access and Visual Basic-       Worked on Technical Documentation of SMS including Data Models and DFD-       Maintained web site and Installed/configured new hardware and software-       Developed online software for shipping company in VB .Net, ASP, and Access 
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